Complaints management policy and procedure

[pdf-embedder url=”https://lambertschool.tas.edu.au/wp-content/uploads/2019/03/Complaints-Management-Policy.pdf”][pdf-embedder url=”https://lambertschool.tas.edu.au/wp-content/uploads/2018/11/Complaints-Management-Flowchart-staff-1.pdf” title=”Complaints Management Flowchart- staff”][pdf-embedder url=”https://lambertschool.tas.edu.au/wp-content/uploads/2018/11/Complaints-Management-Flowchart-parents-1.pdf” title=”Complaints Management Flowchart- parents”]